by cyborgsolution

Upload Multiple Files using a single Multiupload file field. Send Multiupload files as attachments with Email using Workflows.

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#2343 - Error sending email with multiupload files

Closed Bug? created by lucianodg Verified Purchase a year ago

I have configured workflow to send email with multiupload attach files.

image_2019_11_04T15_30_03_752Z.png

But when cron is executed i get the following error:

image_2019_10_31T17_03_33_744Z.png

Please, let me know how can i do to resolve

  1. cyborgsolution member avatar

    cyborgsolution Provider

    a year ago

    The errors seems to be coming from the Condition where you are trying to send email to a Related Field. Can you confirm that the Related Field of the Record for which the Workflow is triggered has an Email Address?

    • lucianodg member avatar

      lucianodg Verified Purchase

      a year ago

      Yes, Related Field is Users Assigned, and it have a email address,
      additionally I wanted to tell you that when i use "Send Email" action provide by default by SuiteCRM its work perfect. Only fail when select "Send Email with Multiupload Attachments" provide by your module

  2. lucianodg member avatar

    lucianodg Verified Purchase

    a year ago

    Yes, Related Field is Users Assigned

    image_2019_11_04T15_24_28_641Z.png

  3. lucianodg member avatar

    lucianodg Verified Purchase

    a year ago

    additionally I wanted to tell you that when i use "Send Email" action provide by default by SuiteCRM its work perfect. Only fail when select "Send Email with Multiupload Attachments" provide by your module

  4. cyborgsolution member avatar

    cyborgsolution Provider

    a year ago

    We have sent you an email to your email address. Please share the details requested so that we can check the issue on your instance.

    • lucianodg member avatar

      lucianodg Verified Purchase

      a year ago

      Yes, Related Field is Users Assigned, and it have a email address,
      additionally I wanted to tell you that when i use "Send Email" action provide by default by SuiteCRM its work perfect. Only fail when select "Send Email with Multiupload Attachments" provide by your module

  5. cyborgsolution member avatar

    cyborgsolution Provider

    a year ago

    The issue was resolved on clients system.

    • lucianodg member avatar

      lucianodg Verified Purchase

      a year ago

      Thanks!, very good module and excellent support service

    • admin31 member avatar

      krakersy Verified Purchase

      one week ago

      I have exactly the same problem can I ask for information on how it was resolved?

    • admin31 member avatar

      krakersy Verified Purchase

      one week ago

      I have exactly the same problem can I ask for information on how it was resolved?

    • cyborgsolution member avatar

      cyborgsolution Provider

      one week ago

      Hello

      Can you please share which SuiteCRM Version you are using?

    • admin31 member avatar

      krakersy Verified Purchase

      one week ago

      SuiteCRM v7.11.19 and suitecrm-field-level-access-controll v1.3.16

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