• PDF Template for Line Items

  Support December 23rd, 2019 @ 2:19 pm
  

  Please send an email to store@suitecrmstore.com with your issue. Store will do the refund as they do this automatically.

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• I cannot log-in to my account can you help?

  Support December 12th, 2019 @ 5:24 pm
  

  Did you recently changed your admin -> system settings for validating user ips? Do you have a static IP or dynamic ?

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• I cannot log-in to my account can you help?

  Support December 11th, 2019 @ 6:52 pm
  

  Please contact us on our email address info@cybrogsolution.com with the details of issue and we shall follow up with you.
  Regards

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• PDF Template for Line Items

  Support November 27th, 2019 @ 4:40 am
  

  As we had sent you an email requesting further information but we did not received any response on that, furthermore you have decided to cancel the purchase so we can not help you further to resolve your issue. if you change your mind and would need the Plugin to Work on your instance, please feel free to contact on our email address info@cybrogsolution.com

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• PDF Template for Line Items

  Support November 26th, 2019 @ 6:55 pm
  

  Please check your email for information that we need. It was sent from our email address info@cyborgsolution.com requesting information about your system. Please reply to that email with information requested and we shall check into this issue.

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• Retrieve upload files by code

  Support November 26th, 2019 @ 4:28 pm
  

  The Uploaded files are saved in a predefined hierarchy inside the UPLOAD folder of the CRM. As the Plugin already retrieves file for Each Record, similar method can be used to push the Files to another Application. If you have any detailed technical requirements you can email us those at info@cyborgsolution.com and we can review them. Upload Files are not saved in Documents module, they can be changed to that but it would need Subpanel and other stuff for handling. Currently the FILE UPLOAD is a "field type" inside studio.

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• PDF Template for Line Items

  Support November 26th, 2019 @ 11:42 am
  

  Can you please share your SuiteCRM Version and PHP version?

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• i need to upload a images from 3d party app

  Support November 7th, 2019 @ 4:04 pm
  

  Client did not responded with requested details, despite contacting via Email. Considering the issue to be resolved.

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• Error sending email with multiupload files

  Support November 7th, 2019 @ 4:01 pm
  

  The issue was resolved on clients system.

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• Smaal thumbnail previes in Edit- and DetailView

  Support November 7th, 2019 @ 9:42 am
  

  We have Gallery Plugin which Manages Images Only. If you have already uploaded many files and now need a way to show them as Thumbnails, we can do some customisations for you on your Production Instance. We have sent you and email related to this. Please communicate on that channel for further assistance.

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• Error sending email with multiupload files

  Support November 4th, 2019 @ 6:21 pm
  

  We have sent you an email to your email address. Please share the details requested so that we can check the issue on your instance.

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• Error sending email with multiupload files

  Support November 4th, 2019 @ 3:45 pm
  

  The errors seems to be coming from the Condition where you are trying to send email to a Related Field. Can you confirm that the Related Field of the Record for which the Workflow is triggered has an Email Address?

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• i need to upload a images from 3d party app

  Support September 19th, 2019 @ 8:58 am
  

  Hello Pietro
  Will the images remain on the 3rd Party server or would they be imported to SuiteCRM? Do you see the values populated in the DB field?

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• Workflow with PDF attachment not working

  Support September 19th, 2019 @ 8:56 am
  

  Hello Rahul
  It does parse Other modules and the main Module is the One which you setup in Workflow. We have not received the screenshot. Can you please check your php_error.log and share the message that you see there.

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• Workflow with PDF attachment not working

  Support September 4th, 2019 @ 6:40 pm
  

  Please download Version 1.1 of the package and test on your instance. We have verified that the PDF generated through this does translate Account and Contact module Variables.

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• Trouble uploading files from edit view when logging a call

  Support September 3rd, 2019 @ 5:39 pm
  

  In the Create View, the record has not been assigned an ID yet, thus we encourage users to upload files after a record is saved. If this takes too much time or you need a better option, we do have a separate customisation of code that hacks the Record save process and allows users to upload files on the Create View.

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