Masquerade - Switch User

by Helfertech

When it is crucial to access a certain user’s account, the Masquerade add-on for SuiteCRM allows Admins to log in as any regular user without needing their password.

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#5003 - Doesn't work

Closed General Question created by Larry Rudd 8 months ago

Installed the add-on. Relogged in as Admin. Didn't work. Cleared the cache on the browser and tried to login again. Followed the directions on the video. Still doesn't work.

  1. saeed member avatar

    Helfertech Provider

    8 months ago

    Hi Larry,

    The plugin functions seamlessly on our end, and we have observed no issues during our testing and implementation. Could you kindly provide us with the version of SuiteCRM you are currently using? This information will help us continue to offer you the best possible support.

    Thank you.

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  • Supported Versions
  • 7.0.0 to 8.4.2
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