Two-Factor Authentication

by Helfertech

Secure your SuiteCRM password and account data by implementing two-factor authentication with Google Authenticator.

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#5707 - The standart email 2FA authentificator remains active

Open Bug? created by MokasIT Verified Purchase 6 days ago

I just installed your module, but the standard email 2FA authenticator remains active, which is annoying.

If I disable the 2FA checkbox, your 2FA authentication is also deactivated.

I think the problem is that there are two dropdowns. In the first one, I only see the email authentication option. In the second one, I set Google Authenticator, but after successfully completing Google authentication, the email authentication still appears.

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  1. saeed member avatar

    Helfertech Provider

    3 days ago

    Hi,

    Could you please confirm if you have multiple Two-Factor Authentication (2FA) modules or instances installed on your system? This may be causing a conflict between the email and Google Authenticator options.

    Once we have this information, we’ll guide you further on resolving the issue.

    Regards, Helfertech

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  • 7.0.0 to 8.6.1
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