by Helfertech

Secure your SuiteCRM password and account data by implementing two-factor authentication with Google Authenticator.

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#5537 - Before we buy: is this addon compatible?

Open General Question created by crmspace GmbH one week ago

Hi, we have Suite Version 7.14.3 and we enabled LDAP within the password settings. Before test this addon, can you confirm that this addon would also work in this scenario? Further, is it absolutely required to use google authenticator, or is authy/microsoft authenticator compatible too?

Thank you kindly!

  1. saeed member avatar

    Helfertech Provider

    one week ago

    Hi,

    Yes, the addon is compatible with SuiteCRM Version 7.14.3 and works seamlessly when LDAP is enabled in the password settings. You should not encounter any issues using it in this scenario.

    However, the add-on is currently not compatible with Microsoft Authenticator. It requires Google Authenticator or email authentication. If you would like us to work on making it compatible with Microsoft Authenticator, we’d be happy to explore this for you. Please let us know by reaching out via email at info@helfertech.com.

    We look forward to hearing from you!

    Regards, Helfertech

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