Secure your SuiteCRM password and account data by implementing two-factor authentication with Google Authenticator.
#5379 - installation
we are using suiteCRM 7.14.4 after I uploaded and installed the package, the license configuration page to enter the license key is blank page. Even I go to the configure liscense from "Two Factor Authentication" of "admin" page, it still is a blank page I have try both version of MonthlyTwoFactorAuthenticationV5.7 and MonthlyTwoFactorAuthenticationV5.4, But same result (blank page).
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google
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authentication security
security
login
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2-way-login
Login Authentication
authentication
two factor
auth
barcode
scan
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Multi-Factor Authentication
2 factor authenticator
2-step login verification
verification
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protection
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enrollment
protection from hacker
token-based authentication
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2 months ago
Hi,
We have thoroughly checked the plug-in on our end and it appears to be working fine. To assist you further and resolve this issue, could you please share a screenshot of the problem you are encountering? This will help us understand the situation better and provide a more accurate solution. Please share the screenshot on this email: info@helfertech.com
Regards, Helfertech
2 months ago
I have followed your advice. 1. Uninstall the plug-in package 2. Reinstall the plug-in package 3. perform a QUICK repair and rebuild within SuiteCRM
But the situation is still same as before.
2 months ago
Hi Davis,
We have thoroughly tested the plug-in on our end, and it is functioning correctly. To further investigate the issue you are experiencing, could you please share the server credentials with us? This will allow us to check the configuration directly and identify any potential problems.
Please share the credentials on this email: info@helfertech.com
Thank you for your cooperation.
Regards, Helfertech