by Brainvire Infotech Pvt. Ltd

Electronic signatures provide a binding way to authenticate a document. We have simplified this in SuiteCRM with an easy-to-use electronic signature capture and embed tool. You can use the E-Signature Field add-on in any default module of SuiteCRM.

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#5547 - Signatures not showing on detail view or when downloaded

Closed Bug? created by jvillatoro 2 months ago

The signature is not being shown on the detail view or when I download a copy of the png.

SuiteCRM version 7.14.6

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 months ago

    Hello

    Can you please let me know the module in which you created E-signature field? Also can you please let us know your PHP version

    We are not able to reproduce the issue at our end. We created the field in Accounts module and our PHP version is 8.1.

    So it would be good if you would let us know above mentioned points at your end.

    If possible, please share your CRM details to crmsupport@brainvire.com

    Thank You, Brainvire Team

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 months ago

    Hello

    Did you create a field of type esignature from Studio. Can you please let me know the process you followed.

    Thank You, Brainvire Team.

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Closing the ticket as you have cancelled the trial

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