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• Support

  Documentation March 17th, 2025 @ 1:49 pm
  

  We are looking to move from SuiteCRM 7.14.2 to 8.8. Your support page says 8.6.1 is the max version. Has anybody tested it on 8.8, or is there a PHP version issue?

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• On mobile Chrome, signatures will disappear after the field loses focus, user scrolls, then taps somewhere else on the page.

  Support January 22nd, 2024 @ 3:47 pm
  

  Installed the new plugin, repaired permissions, and repair/rebuild and it seems to be working. Thank you!

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• Include Signature in PDF

  Support November 16th, 2023 @ 5:33 pm
  

  This is working, you can close! Thank you.

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• License will not validate

  Support November 15th, 2023 @ 2:15 pm
  

  It looks like it works! My only suggestion would be to increment the version number/published date so it's easier to tell which version is installed. Thank you!

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• License will not validate

  Support November 14th, 2023 @ 5:40 pm
  

  Upon some more digging, I don't think the plugin in its current state is compatible with the new Smarty Engine in 7.14. The SuiteCRM logs complain about the {php} tag used in the template files.

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• License will not validate

  Support November 14th, 2023 @ 2:10 pm
  

  While the license does validate, using the field in a module causes the module to not load. The following error is logged on the server:

  [Tue Nov 14 14:08:31.309592 2023] [proxy_fcgi:error] [pid 378670:tid 139792427759168] [client 10.6.19.235:64868] AH01071: Got error 'PHP message: PHP Warning: Undefined variable $arguments in /var/www/html/crm/custom/modules/SR_ShopReports/views/view.detail.php on line 4PHP message: PHP Warning: Trying to access array offset on value of type null in /var/www/html/crm/custom/modules/SR_ShopReports/views/view.detail.php on line 4PHP message: PHP Warning: Undefined variable $validate in /var/www/html/crm/custom/include/SugarFields/Fields/Esignature/SugarFieldEsignature.php on line 26PHP message: PHP Warning: Undefined variable $validate in /var/www/html/crm/custom/include/SugarFields/Fields/Esignature/SugarFieldEsignature.php on line 26PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114', referer: http://10.6.19.140/crm/index.php?module=SR_ShopReports&action=EditView&record=e4298573-c281-331d-eab8-6268607a8b4d

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• Issues with 7.14

  Support October 29th, 2023 @ 2:57 pm
  

  I would be willing to purchase a new license for a compatible plugin.

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• Issues with 7.14

  Support October 25th, 2023 @ 9:18 pm
  

  Creating a new record using the Signature Field fails with the same error as well. The about page says it is compatible up to version 8.4, but it doesn't seem to be!

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• Plugin breaks other plugin and some detail views

  Support February 9th, 2022 @ 7:47 pm
  

  Please let me know. If this breaks the signature plugin, we cannot use it.

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• Non Admin users cannot view the Kanban boards.

  Support January 14th, 2022 @ 7:31 pm
  

  Ahh, the packages were out of order in the download section. That seems to have worked.

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• Permissions issue

  Support January 13th, 2022 @ 5:35 pm
  

  We are also experiencing this issue. I just installed the trial with v4 and non admin users are getting "You are not allowed to view kanban records.".

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• 7.10.30 - MAJOR BUG Signature not saved in DB Correctly

  Support May 17th, 2021 @ 8:07 pm
  

  This does appear to fix the issue.

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• 7.10.30 - MAJOR BUG Signature not saved in DB Correctly

  Support May 11th, 2021 @ 2:07 pm
  

  Issue appears to be due to some of the changes to https://github.com/salesagility/SuiteCRM/pull/9105/files#diff-02bcf7291c8a96ce9bacea53cd3effc2b2d55adfb28cda04be20f6496951f67a

  Replaced utils.php with the 7.10.29 version and the plugin was working again

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• 7.10.30 - MAJOR BUG Signature not saved in DB Correctly

  Support May 11th, 2021 @ 3:31 am
  

  7.10.30 is stripping the MIME info before the signature is saved. Editing the field manually in the DB and adding "data:image/png;base64," to the front of the record shows the signature.

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• 7.10.30 - MAJOR BUG Signature not saved in DB Correctly

  Support May 11th, 2021 @ 2:38 am
  

  more info posted in SuiteCRM Github issue: https://github.com/salesagility/SuiteCRM/issues/9122

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• Signature is not saved in certain browsers

  Support November 9th, 2020 @ 2:09 pm
  

  Installed, tested, seems to be working. Thank you for the quick fix!

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• Signature is not saved in certain browsers

  Support November 8th, 2020 @ 2:14 pm
  

  Thank you, I will be able to test later tonight.

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• Signature is not saved in certain browsers

  Support November 8th, 2020 @ 12:28 pm
  

  Looking at that PR, it references a single file changed. Any chance of reverting that one file to 7.10.27 version away temp fix?
  https://github.com/salesagility/SuiteCRM/pull/8814/commits/9a8ea3606e74a115346fddadabe2eb02dde75209

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• Signature is not saved in certain browsers

  Support November 8th, 2020 @ 3:45 am
  

  If there is any info I can provide to help, please let me know. We rely on this plugin to get signatures on certain reports, and the issue wasn't immediately visible due to the caching factor. Thanks!

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• Signature is not saved in certain browsers

  Support November 7th, 2020 @ 1:56 pm
  

  This issue is confirmed not browser specific. It only works when the browser has data cached from an older Suite CRM version. I have also posted here with more info: https://github.com/salesagility/SuiteCRM/issues/8945

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• Signature Field Widget

  January 14th, 2020 @ 6:11 pm
  
  Works as described. Developer is very responsive to requests. Working great on 7.10.22. View Add-on
  
  
• E-signature Field

  November 15th, 2023 @ 10:14 pm
  
  Developer seems to be quick to fix issues and improve compatibility! View Add-on
  
  

• E-signature Field

  • 7.14.2

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