by Brainvire Infotech Pvt. Ltd

Electronic signatures provide a binding way to authenticate a document. We have simplified this in SuiteCRM with an easy-to-use electronic signature capture and embed tool. You can use the E-Signature Field add-on in any default module of SuiteCRM.

Free 30 day trial
Try it Now

#5092 - License will not validate

Closed Bug? created by cmultari Verified Purchase 5 months ago

Trying to install on my test 7.14.1 VM and the license key will not validate. Running Apache and PHP 8.1.

Getting the following error in my Apache logs:

Got error 'PHP message: PHP Warning: Undefined array key "SugarOutfitters_lic_EsignatureFieldPlugin" in /var/www/html/crm/modules/Esignature/views/view.license_esignature.php on line 52'

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Hello,

    Add On was not compatible with PHP 8. Fixed the issue and uploaded it to store, Can you please download latest package and verify it. Please update if you need any further help. We would be happy to help you.

    Thank You, Brainvire Team.

  2. cmultari member avatar

    cmultari Verified Purchase

    5 months ago

    While the license does validate, using the field in a module causes the module to not load. The following error is logged on the server:

    [Tue Nov 14 14:08:31.309592 2023] [proxy_fcgi:error] [pid 378670:tid 139792427759168] [client 10.6.19.235:64868] AH01071: Got error 'PHP message: PHP Warning: Undefined variable $arguments in /var/www/html/crm/custom/modules/SR_ShopReports/views/view.detail.php on line 4PHP message: PHP Warning: Trying to access array offset on value of type null in /var/www/html/crm/custom/modules/SR_ShopReports/views/view.detail.php on line 4PHP message: PHP Warning: Undefined variable $validate in /var/www/html/crm/custom/include/SugarFields/Fields/Esignature/SugarFieldEsignature.php on line 26PHP message: PHP Warning: Undefined variable $validate in /var/www/html/crm/custom/include/SugarFields/Fields/Esignature/SugarFieldEsignature.php on line 26PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114PHP message: PHP Deprecated: Using php-function "url2html" as a modifier is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /var/www/html/crm/vendor/smarty/smarty/libs/sysplugins/smarty_internal_compile_private_modifier.php on line 114', referer: http://10.6.19.140/crm/index.php?module=SR_ShopReports&action=EditView&record=e4298573-c281-331d-eab8-6268607a8b4d

  3. cmultari member avatar

    cmultari Verified Purchase

    5 months ago

    Upon some more digging, I don't think the plugin in its current state is compatible with the new Smarty Engine in 7.14. The SuiteCRM logs complain about the {php} tag used in the template files.

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Hello,

    Sorry for the inconvenience. We have fixed all the incompatibilities and have uploaded latest package in store. Please take the latest package and verify. Please let us know if you need any further help.

    Thank You, Brainvire Team.

  5. cmultari member avatar

    cmultari Verified Purchase

    5 months ago

    It looks like it works! My only suggestion would be to increment the version number/published date so it's easier to tell which version is installed. Thank you!

  6. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Hello,

    Thanks for your confirmation and suggestion. Surely we will take your suggestion into account in our next release.

    If you are happy with our support, please provide us review in store. It would help us a lot Please provide review here

    Thank Your, Brainvire Team

  7. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Closing the ticket as issue has been resolved.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "Developer seems to be quick to fix issues and improve compatibility!" - cmultari

    Read More Reviews