by Brainvire Infotech Pvt. Ltd

Electronic signatures provide a binding way to authenticate a document. We have simplified this in SuiteCRM with an easy-to-use electronic signature capture and embed tool. You can use the E-Signature Field add-on in any default module of SuiteCRM.

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#5232 - eSignature field type isn't shown in studio

Closed Installation created by NKA - VAT PT 509972900 8 months ago

I installed E-signature Field in SuiteCRM 8.4.2: -> I loaded the module using module loader (E-SignatureField_OT.zip). -> i entered the license key (it was successufully validated) -> i did a quick repair.

suitecrm.log content: Mon Feb 26 22:28:40 2024 [734][1][FATAL] create_tables: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:28:40 2024 [734][1][FATAL] createRelationshipMeta: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:28:42 2024 [734][1][FATAL] createRelationshipMeta: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:28:44 2024 [734][1][FATAL] createRelationshipMeta: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:36:24 2024 [731][1][FATAL] create_tables: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:36:24 2024 [731][1][FATAL] createRelationshipMeta: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:36:27 2024 [731][1][FATAL] createRelationshipMeta: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:36:29 2024 [731][1][FATAL] createRelationshipMeta: Metadata for table signaturefieldaddon does not exist Mon Feb 26 22:37:36 2024 [734][1][FATAL] Mysqli_query failed. Mon Feb 26 22:37:36 2024 [734][1][FATAL] Query Failed: SELECT favorites.* FROM favorites JOIN signaturefieldaddon ON ( signaturefieldaddon.id = favorites.parent_id ) WHERE favorites.assigned_user_id = '1' AND favorites.parent_type = 'SignatureFieldAddon' AND favorites.deleted = 0 AND signaturefieldaddon.deleted = 0 ORDER BY favorites.date_entered DESC LIMIT 0,10: MySQL error 1146: Table 'crm_algarve.signaturefieldaddon' doesn't exist Mon Feb 26 22:42:47 2024 [734][1][FATAL] drop_tables: Metadata for table signaturefieldaddon does not exist

João Magalhães NKA

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    8 months ago

    Hello,

    eSignature Field plugin is not compatible with SuiteCRM 8.4.2. Will surely let you know once the plugin is ready.

    Above error is showing up due to some other AddOn which you had installed related to 'SignatureFieldAddon'.

    Thank You, Brainvire Team.

  2. jpomagalhaes member avatar

    NKA - VAT PT 509972900

    8 months ago

    Thank you for you reply. When do you think that will be released the plugin version compatible with SuiteCRM 8.x.x? Do you confirm that current version is compatible with SuiteCRM 7.14.x? Thank you.

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    8 months ago

    Hello

    We are working on to make it compatible with SuiteCRM 8. It may take few weeks. Yes I confirm its working with SuiteCRM 7.14.x

    Thank You, Brainvire Team.

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    We have made E-Signature Field plugin also compatible with SuiteCRM 8 and uploaded the plugin in store. Let me know if you have any queries .

    Thank You, Brainvire Team

  5. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Closing the ticket.

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