by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

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#5071 - "default panel to hide" doen't work

In Progress Bug? created by mspazianibrune 6 months ago

Hi, I have two rules on the same module. In the attachment there are the screenshots for each configuration step for each rule The second rule has just to hide (default) the panel “È INTERAMENTE DI PROPRIETÀ DEL GOVERNO, DELLO STATO O DI ALTRO ENTE PUBBLICO”. As you can see, the user view just after refreshing doesn’t hide the panel “È INTERAMENTE DI PROPRIETÀ DEL GOVERNO, DELLO STATO O DI ALTRO ENTE PUBBLICO” In general, if I change the order of the two rules on the same module, it is always the second rule not to work

Thank you for your support Best Massimiliano

Other bugs Moreover, as you can see from the screenshots, there are also other problems, for example it doesn’t show the edit icon and doesn’t view the correct labels

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    6 months ago

    Hello,

    Apologies for the problem you're facing.

    Is it possible for you to share your CRM Login Credentials and FTP Details where you hosted your CRM?

    Regards,
    Variance Infotech PVT LTD

    • mspazianibrune member avatar

      mspazianibrune

      6 months ago

      My CRM is a cloud Business hosted https://suitecrm.com/suitecrmhosted/ My CRM URL is https://aidamonitoring.suiteondemand.com No problem to share with you my Login and password credential, please, can you let me know where I can write to you privately?

      Thank you.

      Regards, Massimiliano

    • mspazianibrune member avatar

      mspazianibrune

      6 months ago

      If this reply is private, I'll share my credentials right away, please let me know

      Thank you

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    6 months ago

    Hello,

    You can send your credentials on techsupport@varianceinfotech.com email address.

    Regards,
    Variance Infotech PVT. LTD

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    6 months ago

    Hello,

    In Dynamic Panels, only the first dynamic panels configuration of module will be applied for the default hide, show, readonly, mandatory and autopopulate value functionality.

    can you please share your FTP Details where you hosted your CRM to check edit icon issue?

    Regards,
    Variance Infotech PVT. LTD

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      6 months ago

      Hello,

      Is it possible for you to share your FTP Details where you hosted your CRM or Teamviewer / Anydesk access?

      Regards,
      Variance Infotech PVT. LTD

  4. mspazianibrune member avatar

    mspazianibrune

    6 months ago

    Thank you for you feedback.

    But, also with just one rule, I cannot hide all the panels I wish hide.

    I attach all the screenshots might be useful

    Thank you.

    Regards, Massimiliano

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      6 months ago

      Hello,

      I didn't see any attachment here. Can you please share on the "tecnsupport@varianceinfotech.com".

      Regards,
      Variance Infotech PVT LTD

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      6 months ago

      Hello,

      You can configured panels in first configuration of particular module which you want to hide & based on other dynamic panels configuration's condition you can show panels.

      Regards,
      Variance Infotech PVT. LTD

  5. mspazianibrune member avatar

    mspazianibrune

    6 months ago

    Hi, I see this case in in state "Open", I'm wondering if you can work on it.

    Dynamic Panel functionalities are the most important part for the dynamic survey I have to implement, so, please, let ,me know if it is possible and how to use your plugin.

    Thank you.

    Regards, Massimiliano

  6. mspazianibrune member avatar

    mspazianibrune

    6 months ago

    Hi, I sent you the screenshots by email.

    It would be very useful if we could set up a meeting with screen sharing, I'm wondering if it is possible.

    Thanks again.

    Regards, Massimiliano

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      6 months ago

      Thank you for sharing the details and we received your email.

      We'll review it from our end based on the screenshot and if require for online meeting then inform you through email.

      Regards,
      Variance Infotech PVT LTD

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