Dynamic Panels

Hello, thank you for your reply. We checked SSL Certificate again with openssl s_client . SSL Certificate is up to date and valid. Regards, Stefan

Hello,

is it possible for you to share your SuiteCRM Credentials & FTP Details where you hosted your SuiteCRM?

If yes then please share with us on "techsupport@varianceinfotech.com" so we can check it from our end and you will get quick solution.

Regards, Variance Infotech PVT LTD

Hello, sorry, but this isn't possible.

Hello,

We have checked the error which you're getting during validate the License Key. For Validating the License Key, We have passed CURL request from SuiteCRM Instance to SuiteCRM Store and it's indicating that the firewall in your server blocking the CURL Request outside your Server.

We need to check this thing in your Server through Remote connection.

Regards, Variance Infotech PVT LTD

Hello, folllowing is curl output. Our SuiteCRM - Instance connects to store.suitecrm.com:

curl -v https://store.suitecrm.com/api/v1/key/validate * Establish HTTP proxy tunnel to store.suitecrm.com:443

CONNECT store.suitecrm.com:443 HTTP/1.1 Host: store.suitecrm.com:443 User-Agent: curl/7.64.0 Proxy-Connection: Keep-Alive

< HTTP/1.1 200 Connection established < * Proxy replied 200 to CONNECT request * CONNECT phase completed! * ALPN, offering h2 * ALPN, offering http/1.1 * successfully set certificate verify locations: * CAfile: none CApath: /etc/ssl/certs * TLSv1.3 (OUT), TLS handshake, Client hello (1): * CONNECT phase completed! * CONNECT phase completed! * TLSv1.3 (IN), TLS handshake, Server hello (2): * TLSv1.2 (IN), TLS handshake, Certificate (11): * TLSv1.2 (IN), TLS handshake, Server key exchange (12): * TLSv1.2 (IN), TLS handshake, Server finished (14): * TLSv1.2 (OUT), TLS handshake, Client key exchange (16): * TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1): * TLSv1.2 (OUT), TLS handshake, Finished (20): * TLSv1.2 (IN), TLS handshake, Finished (20): * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 * ALPN, server did not agree to a protocol * Server certificate: * subject: OU=Domain Control Validated; CN=.suitecrm.com * start date: Jan 15 09:48:08 2021 GMT * expire date: Jan 29 12:35:06 2022 GMT * subjectAltName: host "store.suitecrm.com" matched cert's ".suitecrm.com" * issuer: C=US; ST=Arizona; L=Scottsdale; O=Starfield Technologies, Inc.; OU=http://certs.starfieldtech.com/repository/; CN=Starfield Secure Certificate Authority - G2 * SSL certificate verify ok. GET /api/v1/key/validate HTTP/1.1 Host: store.suitecrm.com User-Agent: curl/7.64.0 Accept: /

< HTTP/1.1 400 Bad Request < Date: Tue, 23 Nov 2021 12:17:29 GMT < Server: Apache/2.4.7 (Ubuntu) < X-Frame-Options: SAMEORIGIN < Strict-Transport-Security: max-age=63072000; includeSubDomains < X-Powered-By: PHP/5.5.9-1ubuntu4.29 < Content-Length: 18 < Connection: close < Content-Type: application/json < * Closing connection 0 Regards, Stefan

Hello,

We need to check this thing in your CRM and Server through Remote Connection because for you not possible to share the Access.

Please share your availability for Tomorrow.

Regards, Variance Infotech PVT LTD

Hello, sorry but for security reasons it won't be possible to give you remote access to our CRM, so we have to look for another possibility. Is ist possible to extend logging of suitecrm/dynamic panels to see more?

Hello,

Without Remote Access we can't find exact problem in your CRM and Server.

Also Extend Logging of Dynamic Panels means you want to Extend the Trial Period?

Regards, Variance Infotech PVT LTD