by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

Cancel at any time!
Free Trial

#2446 - Hiding and showing field not working

Closed Bug? created by vpc Verified Purchase one month ago

Hi there.
We are facing some issues.
DYnamic pannel version 4.4
Suitecrm version 7.9
sometimes the hiding condition is not being executed. There is a condition on field A to hide or show field B when field A's values changes, it shows field A normally for the first time but if the value field A changes again while it supposed to hide field B, it does not hide it.

Thanks for quit reply.
merry Xmas.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    one month ago

    Hello,

    Please download latest release from SuiteCRM Store which is VIDynamicPanels-4.0-Version7.9.zip & install on your CRM. It'll fixed your issue.

    Please let us if you face any problem after updating latest release.

    Regards,
    Variance Infotech PVT LTD

  2. vpc member avatar

    vpc Verified Purchase

    one month ago

    I did so but the problem is still there, unfortunately.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      one month ago

      Hello,

      Can you please verify you've installed VIDynamicPanels-6.0-Version7.9.zip on your instance.

      If it's same package as i mentioned then please let us know your availability. We'll connect remotely through Teamviewer and check issue on your CRM.

      Regards,
      Variance Infotech PVT LTD

  3. vpc member avatar

    vpc Verified Purchase

    one month ago

    Hi dear. Ok, we can have a Teamviewer on Thursday 07th.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      one month ago

      Ok.

      Please share your Teamviewer Credentials on "info@varianceinfotech.com" when you'll available .

      Regards,
      Variance Infotech PVT LTD

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 days ago

    Hello

    Thanks for your valuable support and being our customer.
    As per our last discussion related to ticket, hope you've received satisfied answer from our support team.
    For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards,
    Support Team
    Variance InfoTech Pvt Ltd
    www.varianceinfotech.com

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...