by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

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#2332 - Basic Condition Not Working

Closed Bug? created by mattforrest Verified Purchase 3 years ago

I have taken a new trial of dynamic panels as I’m ready to purchase this now.

I’ve installed the latest release onto our development server which is running SuiteCRM 7.11.8 and then created a very basic entry within dynamic panels which simply hides a panel upon first load.

Capture1.png shows example I’m wishing to hide a panel called ‘SIP Order’ upon loading the record, Capture2.png showing a summary of this.

However what I have found is that the panel is still visible when loading the edit or display views – as the panel is on a tab, and not the first tab - Capture3.png

If I move the panel to so it’s on the first tab, as per below, when the edit view first loads the panel is hidden, but if I then change the tab, so with the blow I click on ‘order details’ then click back on ‘basic’ the panel is visible again - Capture4.png

  1. mattforrest member avatar

    mattforrest Verified Purchase

    3 years ago

    https://store.suitecrm.com/assets/img/support/dynamic-panels/3de2ccf5eb99219c0127d615c5046cbf/Capture1.PNG https://store.suitecrm.com/assets/img/support/dynamic-panels/3de2ccf5eb99219c0127d615c5046cbf/Capture2.PNG https://store.suitecrm.com/assets/img/support/dynamic-panels/3de2ccf5eb99219c0127d615c5046cbf/Capture3.PNG https://store.suitecrm.com/assets/img/support/dynamic-panels/3de2ccf5eb99219c0127d615c5046cbf/Capture4.png

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello Mattforrest,

    I've checked all your screenshots which you've shared.

    Once page load, "SIP Order" panel Hide but when you click on "Order Details" Tab and Click again on "Basic" Tab, "SIP Order" has shown because we've Hide Panel on Page Load. Once you click on Tab, entire page has not loaded. That is reason of showing panel.

    is it possible to provide us your CRM Details, FTP Details and Database Access if you don't mind?

    If you provide the above details then it's easy for us to understand the issue and you'll get quick solution.

    Regards, Variance Infotech PVT LTD

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com

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