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#2197 - Call Module Not Appearing in the list of module

Closed Bug? created by Violeine Verified Purchase 10 months ago

Hi,

While selecting module in "Select primary module", Call module is not appearing in the list.

SuiteCRM 7.11
Dynamic Panels 4.0-7.11.

Thanks for your support.

  1. vpc member avatar

    vpc Verified Purchase

    10 months ago

    Hi dear. I had a similar problem and I explained the solution in on ticket already #2174 To solve it, you need to go to your admin panel configuration tabs index.php?module=Administration&action=ConfigureTabs and there you need ** to make the calls module visible**.

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    10 months ago

    Hello,

    In our extension we've shown modules for selection which is appear in Menu List because if it's not available in Menu List then User can not able to perform operations(Add, Update, Delete). So there is no meaning of showing Module in the selection List which not available in Menu List.

    So please enable module from ConfigureTab. Once you enable from Configuration Tab, you can able to see in List.

    ConfigureTab URL : /index.php?module=Administration&action=ConfigureTabs

    Regards,
    Variance Infotech PVT LTD

  3. Violeine member avatar

    Violeine Verified Purchase

    10 months ago

    Hi,

    As you can see below, Calls module is visible in "Displayed Modules" in ConfigureTabs and in Menu module because we are using this module with WhatsApp, SMS modules.


    Displayed Modules
    Displayed ModulesDisplayed Modules
    Home
    Asterisk Integration
    Accounts
    Resource Calendar
    Contacts
    Business Hours
    Security Suite Management
    Calendar
    Documents
    Scheduled Reports
    Emails
    Campaigns
    Calls
    Meetings
    Tasks
    Notes

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    10 months ago

    Hello,

    is it possible to give us Remote access?

    If yes then please send us details on "info@varianceinfotech.com". So we can check your issue remotely.

    Regards,
    Variance Infotech PVT LTD

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    10 months ago

    Hello,

    We've got your email regarding Remote access and we've fixed problem. Can you please check now Call Module is display or not in selection.

    Regards,
    Variance Infotech PVT LTD

  6. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 months ago

    Hello

    Thanks for your valuable support and being our customer.
    As per our last discussion related to ticket, hope you've received satisfied answer from our support team.
    For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards,
    Support Team
    Variance InfoTech Pvt Ltd
    www.varianceinfotech.com

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