by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

Free 30 day trial
Try it Now

#1957 - Dynamic Panels not saving

Closed Bug? created by Televic Digital Verified Purchase 3 years ago

I have installed the Dynamic Panels plugin, but it doesn't seem to be working properly.

First of all: whenever I want to set up a dynamic panel, I have to enter the license key again... Doesn't seem to be normal, does it?

img1.png

Next, I fill in all the needed steps to create a rule.

img2.png

I click "Save" and...

img3.png

  1. Dominiek member avatar

    Televic Digital Verified Purchase

    3 years ago

    In the meantime, I have tried to uninstall the module to re-install it. Even this gives issues ("try to remove table that doesn't exist"). I think it would be good if someone could get in touch to have a look at my setup.

  2. Dominiek member avatar

    Televic Digital Verified Purchase

    3 years ago

    An update from my part: it looks like the installation script (SQL-part) is not MSSQL-compliant. The creation of tables had failed completely, because data type "longtext" was not recognized, neither was "tinyint(1)". I tried to replace the first one by "text" and the second one by "tinyint" (without number of columns). Tables got created, but plugin still didn't work.

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello Dominiek,

    Yes. Our Plugin is compatible with MYSQL. Can you please provide us your Plugin zip on "info@varianceinfotech.com". So we can change it to compatible with MSSQL and send back to you.

    Regards, Variance Infotech PVT LTD

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello Dominiek,

    I've sent you email with attachment of updated zip of Dynamic Panel plugin which compatible with MSSQL.

    Please make sure you've uninstall previous zip completely from your SuiteCRM Instance.

    Please let us know if you need any further help.

    Regards, Variance Infotech PVT LTD.

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "After an issue with this module (MS SQL compatibility), the team behind Dynamic Panels has communicated in a very quick way and delivered me a plugin ..." - Televic Digital

    Read More Reviews