by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

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#1643 - Panel / field Hide Show is not working

Closed Bug? created by rdprasadravi Verified Purchase 3 years ago

Panel and field hide show based on the criteria set is not working.

  1. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    3 years ago

    I am on Version 7.10.11 Sugar Version 6.5.25 (Build 344)

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello,

      We will check for latest version 7.10.11 of SuiteCRM and update you soon.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello,

      We have updated our addons release for 7.10.* SuiteCRM Version.

      Can you please download latest zip and installed again on your CRM.

      Please let us know if you need any further help.

      Regards, Variance Infotech PVT LTD

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    Did your issue fixed with new release?

    If yes then let us know so we will close this ticket.

    Regards, Variance Infotech PVT LTD

  3. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    3 years ago

    No it is not working. We can do a team viewer session if you would like

  4. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    3 years ago

    I have a drop down field and based on the selection, I set to choose hide and show panels. This is not working.

  5. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    3 years ago

    Am I going to get any support?

  6. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    3 years ago

    I am available now if you want?

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Today we have off due to weekend. We will able to connect on Monday 09:00 AM EST.

      Is it ok for you?

  7. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Thanks

    Unfortunately we have holiday today so shall we meet Monday 09:00 AM as we have enough time to discuss and fix your issue

  8. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    3 years ago

    Okay, Monday 9 AM EST

  9. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Thank you so much

  10. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    We are available now. Shall we connect for checking your issue?

  11. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    3 years ago

    Let me know when can we connect? It does not seem to work no matter what I try.

  12. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    Please let us know if you have any more questions on this ticket. If not then we will close this ticket.

    Regards, Variance Infotech PVT LTD

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