by Variance InfoTech Pvt Ltd

Need to show or hide fields or panels based on the value of another field? For this requirement Dynamic Panels is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a field value changes.

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#1392 - Not working properly

Closed Bug? created by rick Verified Purchase a year ago

I've installed, created the parameters of "Buyer Lead" vs. "Seller Lead", and when I select "Buyer Lead" none of the customizations deploy in real time as advertised. It has downloaded & installed perfectly though as I was able to create the rules that I want, but when the Buyer lead selection is made none of the things that I've designed it to do is visible. Please advise.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Please send us a screenshot or video of your issue.
    It means screenshot of your configuration and screenshot of actual data to be display.

  2. rick member avatar

    rick Verified Purchase

    a year ago

    Here's the images in sequential order as I change it from Seller lead to Buyer lead, and it doesn't make any of the field/panel/or specific "boop" first name entry specifications that I made upon changing the lead type from Seller lead to Buyer lead. Anything else I can do to make it more clear, let me know.

    Cheers,

    -Rick.

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello Rick,

    I didn't see any images in above message. Can you please attached Images of your configuration.

    With Regards,
    Variance Infotech PVT LTD

  4. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 1.png

  5. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 2.png

  6. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 3.png

  7. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 4.png

  8. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 5.png

  9. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 6.png

  10. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 7.png

  11. rick member avatar

    rick Verified Purchase

    a year ago

    SuiteCRM Slide 8.png

  12. rick member avatar

    rick Verified Purchase

    a year ago

    So I just uploaded 8 images in order of how the functionality is not working. If I select Buyer leads, all panels I'm trying to hide show up and the default name of "Boop" does not dynamically change.

    PLEASE ADVISE / FIX.

  13. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello Rick

    I've checked your screen shots. Our Add-Ons is working on Create/Edit view of particular module. As per your screen shot, You had edit record from Detail View's Quick Edit. It will not work from Detail View's Quick Edit.

    One more thing, You had add 3 Condition for Same Field "Lead Type". Our Add-Ons Consider "AND" Condition between all condition. So all 3 condition satisfy then it will hide/show panels/fields.

    With Regards,
    Variance Infotech PVT LTD

    • rick member avatar

      rick Verified Purchase

      a year ago

      Can we do a screenshare sometime? Thanks. I'm PDT USA. Please email availability, I can do super late USA time if that's easier for you. Send me the time at rickcarlson@acebusinessbrokers.com. Thanks.

  14. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello Rick,

    I have sent you email regarding screen share. Please confirm your availability.

    With Regards,
    Variance Infotech PVT LTD

  15. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,
    Please let us know if you have any more questions on this ticket.
    If not then we will close this ticket.

  16. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    Please let us know if you have any more questions on this ticket.
    If not then we will close this ticket.

    With Regards,
    Variance Infotech PVT LTD

  17. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    Please let us know if you have any more questions on this ticket.
    If not then we will close this ticket.

    Regards,
    Variance Infotech PVT LTD

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