CRM Assistant for Gmail™

by RT Dynamic

Boost sales efficiency with SuiteCRM Integration for Gmail. Link emails, and manage data & tasks directly from your inbox.

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#5058 - Error on Gmail

Closed Bug? created by Quentin a year ago

Capture d’écran 2023-10-18 à 11.43.25.png

Hello have you an issue

  1. rtdynamic member avatar

    RT Dynamic Provider

    a year ago

    Hi Quentin,

    Thanks for reaching out.

    Have you enabled users from your SuiteCRM before connecting the Add-on? If not, please do so, as mentioned in the Installation Guide Step 7. It should fix this issue.

    Regards,

    RT Dynamic

  2. Quentin member avatar

    Quentin

    a year ago

    I try with chrome and Firefox

  3. rtdynamic member avatar

    RT Dynamic Provider

    a year ago

    Hey Quentin,

    We apologize for the inconvenience. When typing the URL for your SuiteCRM instance on the Add-on, try adding "/legacy" at the end of the URL.

    In case the issue persists, please don't hesitate to reach out to us directly at product.support@rtdynamic.com so that we can assist you more effectively.

    Thank you for your patience.

    Regards,

    RT Dynamic

    • Quentin member avatar

      Quentin

      a year ago

      I have tried this solution but no effect

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  • Supported Versions
  • 7.13.0 to 8.6.1
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