by Brainvire Infotech Pvt. Ltd

Brainvire’s LinkedIn Integration plus Chrome extension helps users directly access their LinkedIn accounts and profile information, sync helpful business data from the professional network. In a single click, create new Accounts, leads, or contacts in SuiteCRM directly from the LinkedIn platform.

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#5596 - Cannot install the chrome extension

Open Installation created by richardharris Verified Purchase a day ago

Hi

In Chrome Extensions, i've turned on developer mode and clicked Load unpacked. However, when I select the unzipped folder - Linkedin_Monthly Chrome says Failed to load extension - Manifest file is missing or unreadable. Could not load manifest.

Please advise Thanks Richard

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    a day ago

    Hello

    Chrome Extension Name is BV SuiteLI which you need to search from list of Extensions.

    Linkedin_Monthly is a SuiteCRM Package which you need to install in SuiteCRM via Module Loader

    Please check & let me know if you are still facing any issue,

    Thank You, Brainvire Team

    • richardharris member avatar

      richardharris Verified Purchase

      23 hours ago

      Thanks for your quick response. I have the extension loaded and have also installed the module. The extension connects to my suite instance and is showing the green icon. When I go to a profile page it gets all the details but when I click save it gets stuck on loading.

      MySQL error 1054: Unknown column 'leads.bv_linkedin_id' in 'where clause'

      I have this in the error log. I did a quick repair and rebuild in suite but that hasn't fixed it.

      Please advise

  2. richardharris member avatar

    richardharris Verified Purchase

    23 hours ago

    I have installed the chrome extension and installed the module. The extension can connect to my suite instance and shows the green icon. When I click on a profile in Linkedin I can see all the fields. However, when I click save it gets stuck on loading.

    I have this in my suitecrm error log MySQL error 1054: Unknown column 'leads.bv_linkedin_id' in 'where clause'

    I tried a quick repair and rebuild which said the mysql was out of sync with vardefs. I ran the script and now the repaid and rebuild says everything is fine. But I still don't have that column in the db and the lead is not saving.

    Please advise

    Thanks

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    22 hours ago

    Hello

    Please execute below statements in your DB

    ALTER TABLE leads add COLUMN bv_linkedin_id varchar(255) NULL , add COLUMN bv_linkedin_experience text NULL , add COLUMN bv_linkedin_skills text NULL ;

    ALTER TABLE contacts add COLUMN bv_linkedin_id varchar(255) NULL , add COLUMN bv_linkedin_experience text NULL , add COLUMN bv_linkedin_skills text NULL ;

    Not sure,,might be some conflict.

    Please check & let me know if you are still facing any issue,

    Thank You, Brainvire Team

    • richardharris member avatar

      richardharris Verified Purchase

      20 hours ago

      Thanks, first one ran ok, second one failed with error Row size too large. The maximum row size for the used table type, not counting BLOBs, is 8126. This includes storage overhead, check the manual. You have to change some columns to TEXT or BLOBs. I am using MariaDB 10.6

    • richardharris member avatar

      richardharris Verified Purchase

      19 hours ago

      I have updated the db, and have the extra columns. Now the extension icon is red, if I log in to my crm instance it says it is connected ok but the icon stays red. There's no errors in the suitecrm log

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      19 hours ago

      Hello

      You can just remove and add the chrome extension

      This extension is for linkedln and it will work when you click on extension button with linkedln page open to extract the data

      Thank you, Brainvire Team

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    19 hours ago

    Hello

    The error "Row size too large" in MariaDB typically occurs when the total size of columns in a row exceeds the maximum allowed size

    Might be there are two many columns in contacts table. Due to which you are getting this error

    Try changing sql as below if it can reduce the size

    ALTER TABLE contacts ADD COLUMN bv_linkedin_id TEXT NULL, ADD COLUMN bv_linkedin_experience TEXT NULL, ADD COLUMN bv_linkedin_skills TEXT NULL;

    If not you might need to change ROW_FORMAT to dynamic to include these fields in your DB

    Thank You, Brainvire Team

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