Any Telephony Connector

by Vedisoft

Any Telephony Connector is a computer telephony integration between SuiteCRM and all modern PBXs provided by VoIP softphone provider, Softphone.Pro.

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#3963 - does this plugin work with RingCentral?

Closed General Question created by mjel70 2 years ago

Hello,

does this plugin work with RingCentral?

http://ringcentral.com/

Thanks, Michael

  1. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi, Our module “All-In-One CTI” doesn’t have direct integration with RingCentral PBX. But you can use our module with your PBX if your users use our professional SIP-softphones – Softphone.Pro http://softphone.pro/en/ .

    If you use our softphone with your PBX then you get all functions of PBX-CRM integration: 1. Learn who calls you before you start talking (pop-up notification on incoming call) 2. Dialing number as easy as one-mouse-click (click-to-call) 3. Know who and when talked to your clients (call logs on client page and in calls list view) 4. Listen to conversation record directly from client page (audio records of phone talks)

    To try our SIP-softphone integration please do the following: 1. Download installation file: http://softphone.pro/en/#download-section 2. Install it using Installation Guide: http://softphone.pro/en/help 3. Install All-In-One info your CRM (installation guide for CRM - https://www.sugaroutfitters.com/docs/allinone-cti/install-guide-sugar-6) 4. Put the following credentials into All-In-One Settings in Admin panel in SugarCRM • Password - 137638 • Host - wss://softphone.prostiezvonki.ru • Port - 443 • Match only last N digits - 10 5. When you will configure your Softphone.Pro put the same password (137638) in your Softphone’s CRM System settings

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