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• Configuration for Softphone.pro + CRM Error Fething Meta data if using "pohne call"

  Support June 3rd, 2022 @ 10:57 am
  

  super support, they solved all the issues and the product is working fine now!

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• Configuration for Softphone.pro + CRM Error Fething Meta data if using "pohne call"

  Support May 28th, 2022 @ 6:25 am
  

  here some data from the browser the errors occours if i try to access "phone calls" or "Settings Vedisoft" further some icon is missing in your package thx for the support if you need any further information pls let me know

  

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• Configuration for Softphone.pro + CRM Error Fething Meta data if using "pohne call"

  Support May 27th, 2022 @ 7:51 pm
  

  i found some hint in the logs

  [2022-05-27 19:33:10] app.ERROR: Argument 1 passed to PhoneCall::getPhoneFields() must be an instance of SugarBean, bool given , called in /var/virtual_web/crm/public/legacy/src/Vedisoft/Module/PhoneCalls/Command/GetRelatedPhoneCallsQuery.php on line 15 {"exception":"[object] (TypeError(code: 0): Argument 1 passed to PhoneCall::getPhoneFields() must be an instance of SugarBean , bool given, called in /var/virtual_web/crm/public/legacy/src/Vedisoft/Module/PhoneCalls/Command/GetRelatedPhoneCallsQuery.ph p on line 15 at /var/virtual_web/crm/public/legacy/modules/PhoneCalls/PhoneCall.php:462)"} [] [2022-05-27 19:33:10] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []

  the used caller url http://crm.home/index.php?entryPoint=phonecalls&action=saveCall&event=%EVENT%&timestamp=%TIMESTAMP%&direction=%DIRECTION%&login=%LOGIN%&server=%SERVER%&number=%NUMBER%&callername=%CALLERNAME%&duration=%DURATION%&record=&applogin=%APPLOGIN%&recordfilename=%RECORDFILENAME%

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• Installation error Uncaught Error: Call to undefined method Basic::SugarBean()

  Support May 24th, 2022 @ 5:33 pm
  

  solved the problem, thx

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• Installation error Uncaught Error: Call to undefined method Basic::SugarBean()

  Support May 24th, 2022 @ 11:07 am
  

  the error results from class VPrettyConfig extends Basic { ... public function VPrettyConfig() { ** parent::SugarBean();** }

  from the file modules\VPrettyConfig\VPrettyConfig.php

  SugarBean(); is called as extended for the fuction but this function don't exists in Basic.

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• Any Telephony Connector

  • 8.0.3

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