Highlevel Overview
Created by Vedisoft, Any Telephony Connector is a computer telephony integration between SuiteCRM and all modern PBXs provided by VoIP softphone provider, Softphone.Pro. Check out the key features below:
- Learn who calls you before you start talking
- Dialing number as easy as one mouse click (click-to-call)
- Listen to conversation record directly from client page (audio records of phone talks)
Immediately Know Who is Calling
As a call comes in, a new tab in SuiteCRM appears with who is calling. Not in the system yet? You can add them on the spot:
Automatically Log Calls
Reducing the headache and time it takes to log calls allows your team to field more calls. The module allows you to log calls and get audio records:
Click-to-Call
On any contact, account, or lead, simply click a phone number and your desk phone will immediately dial the number.
To learn more about this solution, go to Any Telephony Connector or search for "PBX."
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Webhook Integration
Webhooks allow communication with third-party applications by sending instant web notifications every time an event occurs in your SuiteCRM. With the Webhooks Integration, you can configure HTTP URLs and associate them in workflow rules to automate the entire notification process.
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Error Trap
When errors go unnoticed until reported by users, the issues begin to add up and it's hard to get ahead of correcting them. With the Error Trap plugin, you can capture errors in SuiteCRM and notify users to take action, helping your teams to manage any issues proactively versus reactively.
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