Highlevel Overview
Created by Vedisoft, Any Telephony Connector is a computer telephony integration between SuiteCRM and all modern PBXs provided by VoIP softphone provider, Softphone.Pro. Check out the key features below:
- Learn who calls you before you start talking
- Dialing number as easy as one mouse click (click-to-call)
- Listen to conversation record directly from client page (audio records of phone talks)
Immediately Know Who is Calling
As a call comes in, a new tab in SuiteCRM appears with who is calling. Not in the system yet? You can add them on the spot:
Automatically Log Calls
Reducing the headache and time it takes to log calls allows your team to field more calls. The module allows you to log calls and get audio records:
Click-to-Call
On any contact, account, or lead, simply click a phone number and your desk phone will immediately dial the number.
To learn more about this solution, go to Any Telephony Connector or search for "PBX."
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Web Push Notifications for SuiteCRM
The Web Push Notifications add-on keeps your teams in the loop with helpful notifications when logged in to SuiteCRM, even while using another application in the same browser. Get quick updates when new records are created, assigned and changed.
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Internal Note
The Internal Note add-on for SuiteCRM helps you easily communicate with teammates in an organized way, without having to switch tabs to a different messaging program. Write daily, internal-only notes and keep everyone updated in one convenient place that is also related to the CRM record.
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