Highlevel Overview
Created by Vedisoft, Any Telephony Connector is a computer telephony integration between SuiteCRM and all modern PBXs provided by VoIP softphone provider, Softphone.Pro. Check out the key features below:
- Learn who calls you before you start talking
- Dialing number as easy as one mouse click (click-to-call)
- Listen to conversation record directly from client page (audio records of phone talks)
Immediately Know Who is Calling
As a call comes in, a new tab in SuiteCRM appears with who is calling. Not in the system yet? You can add them on the spot:
Automatically Log Calls
Reducing the headache and time it takes to log calls allows your team to field more calls. The module allows you to log calls and get audio records:
Click-to-Call
On any contact, account, or lead, simply click a phone number and your desk phone will immediately dial the number.
To learn more about this solution, go to Any Telephony Connector or search for "PBX."
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MTS Notification
Notify users whenever they are assigned a record for any module. Configure whether to show a popup notification or an alert in the menu bar. Notifications are an effective way of bringing attention to newly assigned records to users and reduces the chance of losing track of the assignment in an emai...
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Share Search Results
The Share Search Results add-on for SuiteCRM will make your users’ lives easier by allowing them to share List View Search filters over email, Slack, IM, WhatsApp or your favorite messaging tool.
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