All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

Cancel at any time!
Free Trial

#909 - is it the CTI module support grandstream pbx ?

Open General Question created by basel 6 years ago

I have suiteCRM 7.8.9 and i need to ask about CTI module support grandstream PBX?

  1. Vedisoft member avatar

    Vedisoft Provider

    6 years ago

    We don't have direct integration with grandstream. But you can get the same integration function if you use our SIP softphone with your Grandstream PBX.

    Softphone of SuiteCRM integration

    If you are interested in such integration then let me know and I will send you free demo

    • lattoh member avatar

      a year ago

      Hello, Please I am interested in this integration so I need demo

      Best regards,

  2. basel member avatar

    basel

    6 years ago

    kindly i need more details about your sip softphone also the martial how to integrate with grandstream ?

    • Vedisoft member avatar

      Vedisoft Provider

      6 years ago

      Hi, You can use our module with your PBX if your users use our professional SIP-softphones – Softphone.Pro http://softphone.pro/en/ .

      If you use our softphone with your PBX then you get all functions of PBX-CRM integration: 1. Learn who calls you before you start talking (pop-up notification on incoming call) 2. Dialing number as easy as one-mouse-click (click-to-call) 3. Know who and when talked to your clients (call logs on client page and in calls list view) 4. Listen to conversation record directly from client page (audio records of phone talks)

      To try our SIP-softphone integration please do the following: 1. Download installation file: http://softphone.pro/en/#download-section 2. Install it using Installation Guide: http://softphone.pro/en/help 3. Install All-In-One info your CRM (installation guide for CRM - https://www.sugaroutfitters.com/docs/allinone-cti/install-guide-sugar-6) 4. Put the following credentials into All-In-One Settings in Admin panel in SugarCRM • Password - 137638 • Host - wss://softphone.prostiezvonki.ru • Port - 443 • Match only last N digits - 10 5. When you will configure your Softphone.Pro put the same password (137638) in your Softphone’s CRM System settings

      If you have any question about using or installation then let’s talk in skype. My skype is andrew.uymin

      Our softphone has very nice interface and it is easy to use. Your users will love it. Don’t miss a chance to try it.

      Best regards Andrey Uymin Project manager, Vedisoft a@vedisoft.ru skype: andrew.uymin

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.14.4

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Asterisk Integration With SuiteCRM

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

Rating

Easy OVH Click2Call (OVH VoIP offers)

Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.
Administration Integrations Productivity Sales telephony Avaya CISCO CTI Panasonic Asterisk FreePBX Elastix PBX