by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#869 - Twilio Logs + Support on Installation

Open General Question created by whitecoat Verified Purchase 2 years ago

Hi, 2 questions:
1. does this module log all calls including calls from twilio SIP trunks similar to newly added module: https://store.suitecrm.com/support/twilio-call-logging-with-suitecrm ?
2. does Vedisoft offer paid-support for installation on Asterisk side?

  1. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi,
    I'm sorry I did not reply your earlier.
    1. We log any call that comes to Asterisk. It does not depend on trunk provider. The key point is to get source phone number (I'm sure you have it).
    2. Yes, we can install our module on Asterisk side.

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