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All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#862 - CTI integration not more working

Open General Question created by max 2 years ago

Hi,

i've already an CTI module installed and full working for 6 months. Now with new year the functionality is not more working from SUGARCRM in javascript console an error 402 has reported.

WebSocket connection to 'wss://cti.xxx.yyy:4443/?CID=YWJjZDEyMzQ=&CT=sugarcrm&GID=2002&PhoneNumber=2002&BroadcastEventsMask=0&BroadcastGroup=&PzProtocolVersion=1' failed: Error during WebSocket handshake: Unexpected response code: 402
ProstieZvonki.connect unnormal connection close [code:1006, reason: ]

I'm already send to your account skype the same information, please give me a feedback.

Bye Max

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