All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

Free 30 day trial
Try it Now

#759 - Installation

Open General Question created by bsalouris 6 years ago

Hi,

I want to purchase this plugin for our suite crm. We have 14 users

We will need help installing and configuring the software with our crm (v 7.9.7) and asterisk based PBX.

Does your software also include a softphone included?

Is there anything else we will need?

How long will it take to install and have running?

Thanks, Bill

  1. Vedisoft member avatar

    Vedisoft Provider

    6 years ago

    Hi Bill, 1. We can support you with installation. We will need: 1.1. http access to your CRM with admin privileges. 1.2. ssh access to your Asterisk instance. 1.3. SIP-account to test.

    1. We've got our own softphone (http://softphone.pro/en/). If you use our softphone, then you can use our integration without installation on PBX-side (for installation we don't need 1.2 in that case).

    2. Usually installation process takes no more than 1 hour.

  2. Vedisoft member avatar

    Vedisoft Provider

    6 years ago

    1. Regarding WebDav module - it works only on Windows with Microsoft Office. You will need to install Windows-plugin on every users computer The cost is 550USD (unlimit license).

    Best regards Andrey Uymin Project manager, Vedisoft a@vedisoft.info skype: andrew.uymin

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.14.2

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Asterisk Integration With SuiteCRM

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

Rating

Easy OVH Click2Call (OVH VoIP offers)

Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.
Administration Integrations Productivity Sales telephony Avaya CISCO CTI Panasonic Asterisk FreePBX Elastix PBX