by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#759 - Installation

Open General Question created by bsalouris 2 years ago

Hi,

I want to purchase this plugin for our suite crm. We have 14 users

We will need help installing and configuring the software with our crm (v 7.9.7) and asterisk based PBX.

Does your software also include a softphone included?

Is there anything else we will need?

How long will it take to install and have running?

Thanks,
Bill

  1. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi Bill,
    1.
    We can support you with installation.
    We will need:
    1.1. http access to your CRM with admin privileges.
    1.2. ssh access to your Asterisk instance.
    1.3. SIP-account to test.

    1. We've got our own softphone (http://softphone.pro/en/).
      If you use our softphone, then you can use our integration without installation on PBX-side (for installation we don't need 1.2 in that case).

    2. Usually installation process takes no more than 1 hour.

  2. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    1. Regarding WebDav module - it works only on Windows with Microsoft Office.
      You will need to install Windows-plugin on every users computer
      The cost is 550USD (unlimit license).

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    a@vedisoft.info
    skype: andrew.uymin

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