by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#754 - SuiteCRM Slowing down with queries referencing calls_cstm

Open Bug? created by JohnCoole 2 years ago

Hello,

We have used All-In-One CTI for a while now and find that SuiteCRM is slowing down noticeably, with users complaining of performance. Looking at the log, there are some very long SQL queries, containing references to the calls tables.

Could this be the problem?

Thanks.

John

  1. Vedisoft member avatar

    Vedisoft Provider

    2 years ago

    Hi John,
    All In One CTI does not work with module Calls at all.
    All In One CTI works with module PhoneCalls.

    So if you see in your log module Calls, it is not about All In One CTI.

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    a@vedisoft.info
    skype: andrew.uymin

    • JohnCoole member avatar

      JohnCoole

      2 years ago

      Hello Andrey,

      Thank you for your help with this.

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