All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.
#643 - Interested in purchase, checking requirements and setup
Hi,
We are looking to start using All In One CTI but we have a couple of questions we would like to resolve before moving forwards.
- Do you also provide assistance with PBX installation or provide the PBX itself. This is a prerequisite for using the module?
- Do you provide a soft-phone solution
- In order for this to function if we understand correctly, we need your module, PBX, a soptphone and SIP Trunking?
Apart from your module and SIP trunking are there additional costs we can incur.
Thank you kindly
eky
7 years ago
Hi, I'm sorry I did not reply ealier. 1. We don't provide assistance with PBX-installation. You should have PBX-installed. It can be one of support by us PBX or it could be any of PBX with SIP-clients (in case you use our SIP-phone) 2. Yes we have SIP-phone solution. Please take a look at our product - http://softphone.pro/en/ It has a lot of useful for business features which are not in any other softphones. If you use our softphone, you can work with any PBX and you will have CRM-integration via softphones. 3. correct
Regarding costs - in case of PBX-integration - you just have to buy our module - in case fo Softphone-integration - you have to buy both - module and softphone. If you choose per user per year plan and buy minimum 5 license ($36 per user per year) , then softphone will be free.