All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

Free 30 day trial
Try it Now

#4840 - Softphone Pro?

Open General Question created by dwaynecasey a year ago

I saw that it may be possible to use SoftphonePro **- since currently we have **FreedomVoice (VOIP) with _no PBX system _- (We utilize our smart phones to handle most calls). Does that sound like a working solution for our setup? Im guessing the SoftphonePro would somehow interface with our current VOIP (Freedomvoice) Then SoftphonePro would Interface with AllinOneCTI and we could then manage calls, log calls in SuiteCRM? Let me know if I am on the right track. If so that sounds like it could be an answer to call tracking in many cases. and get a better handle on our call communications. Is there a DEMO account to see in action??

  1. dwaynecasey member avatar

    dwaynecasey

    a year ago

    Also I noticed that there are different use case levels? Cisco, Panasonic, Aterisk, and one other. Which plan would be relevant to Softphone Pro??

  2. Vedisoft member avatar

    Vedisoft Provider

    11 months ago

    Hello, sorry for the late reply. If you want to receive calls on your smartphones, then the softphone pro solution will not work, since it implies that the call is received in the Softphone.pro application. In your case, one of the PBX integrations would be suitable, but we do not support freedomvocie.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.14.2

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Asterisk Integration With SuiteCRM

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

Rating

Easy OVH Click2Call (OVH VoIP offers)

Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.
Administration Integrations Productivity Sales telephony Avaya CISCO CTI Panasonic Asterisk FreePBX Elastix PBX