by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#452 - Module not showing

Closed Installation created by drichardson 3 years ago

I have a new instance of Freepbx on cyberlynk and I followed the installation instructions for CTI but the module is not showing when I send command
module show like cel_prostie in the FREEPBX manager.

  1. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Did you load module via FreePBX web-interface or did you load it via Asterisk CLI?

    If you give us access by ssh to your freepbx, then we can help you.
    You can send login, password and ip-address to

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    skype: andrew.uymin

    • drichardson member avatar


      3 years ago

      Does CTI save all call history from PBX? Even calls that are not attached to a record.

    • Vedisoft member avatar

      Vedisoft Provider

      3 years ago

      Yes, it does.
      And if you create new record (new account/contact/lead) with the same phone number as in your call log, then you will see old phonecalls on detail view of this new record

  2. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    but pay attention, module grabs phone call logs only if user opens CRM in browser.

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