by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
Easy install. Stable work. 100% support.

Free 30 day trial
Try it Now

#452 - Module not showing

Closed Installation created by drichardson 3 years ago

I have a new instance of Freepbx on cyberlynk and I followed the installation instructions for CTI but the module is not showing when I send command
module show like cel_prostie in the FREEPBX manager.

  1. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hi,
    Did you load module via FreePBX web-interface or did you load it via Asterisk CLI?

    If you give us access by ssh to your freepbx, then we can help you.
    You can send login, password and ip-address to a@vedisoft.info.

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    +74997030423
    a@vedisoft.ru
    skype: andrew.uymin

    • drichardson member avatar

      drichardson

      3 years ago

      Does CTI save all call history from PBX? Even calls that are not attached to a record.

    • Vedisoft member avatar

      Vedisoft Provider

      3 years ago

      Yes, it does.
      And if you create new record (new account/contact/lead) with the same phone number as in your call log, then you will see old phonecalls on detail view of this new record

  2. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    but pay attention, module grabs phone call logs only if user opens CRM in browser.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...