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All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#377 - Question about PBX Support

Closed General Question created by svquest 3 years ago

We are in the process of rolling out SuiteCRM in our business. We need to replace our phone system asap due to a system failure. We want to buy a system that will work with your CTI integration. We like to buy refurbished off lease equipment but are open to what we buy. We like Avaya and Cisco. Could you tell us which systems from these manufacturers you support?

Thanks!

Keith

  1. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hi Keith,
    - Avaya IP Office 500 (you should have these Avaya licenses: 1. Avaya CTI Link Pro license for integration and 2. Avaya VoiceMailPro license for audio recording)
    - CISCO 10 (+Cisco MediaSense only for audio records)
    - Panasonic TDE KX-TDA 30/100/200/300/600, KX-TDE 100/200/600, KX-NCP 500/1000 (may require TAPI license)

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