by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

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#3215 - No valid license for statmodule type

Open Installation created by d.padilla Verified Purchase 4 years ago

Hi download the module to try it for 30 days and if everything works proceed to buy it. The error I am having after having configured everything is this: No valid license for statmodule type

  1. d.padilla member avatar

    d.padilla Verified Purchase

    4 years ago

    After configuring the module again, the error that appears in the logs is this:

    No valid license for sugarcrm type Authorization error: server license expired!

    the installation is on suiteCRM that is already configured according to the documentation provided. Asterisk version is 16.14.1

    • Vedisoft member avatar

      Vedisoft Provider

      4 years ago

      Hello, Please use this demo licence key for Asterisk Plugin: WGWQL45425446206932477431 (you need to replace "contract" value in /etc/asterisk/cel_prostiezvonki.conf and restart Asterisk or module) If it will not help, please send: 1. latest log file (for Asterisk-based PBX - /var/log/asterisk/cel_prostiezvonki_{date}.log) 2. configuration file (for Asterisk-based PBX - /etc/asterisk/cel_prostiezvonki.conf)

    • d.padilla member avatar

      d.padilla Verified Purchase

      4 years ago

      Hi I am having problems with the integration all of a sudden I have this error when everything was working fine

      29.11.2020 12:00:36.514 INFO checkCelConfiguration: manager enabled 1 29.11.2020 12:00:36.514 INFO checkCelApplications: cel configuration OK 29.11.2020 12:00:38.148 INFO set license status to -2 (error reason 4003) 29.11.2020 12:00:38.148 INFO License server successfully set license status 29.11.2020 12:00:55.274 INFO No valid license for sugarcrm type 29.11.2020 12:00:55.274 INFO Authorization error: server license expired!

      can you please send me a new key for the module in Asterisk

    • Vedisoft member avatar

      Vedisoft Provider

      4 years ago

      Hello, We have renewed your licence (WGWQL45425446206932477431 ), you need to reboot module. Please send on maximv@vedisoft.ru your suitecrm key, you can find it in CRM Admin->All-in-one-Cti.

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