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#3071 - Click to call not working

Open Bug? created by dlane 3 years ago

Hi, I see a javascript error when I click to call. This is a brand new setup. Asterisk 13.36.0 SuiteCRM 7.11.15 PHP 7.4

Javascript error: https://imgur.com/a/z54G2eI

SuiteCRM Settings: https://imgur.com/a/yKlN7ls

I have verified I receive a 403 forbidden error accessing the Asterisk server using the HTTP page at port 10150. The password is set the same on both the Asterisk and the CRM server. Use SSL is false on the asterisk server and I'm using ws://

  1. dlane member avatar

    dlane

    3 years ago

    Update: through further troubleshooting it turns out javascript was not installed. After fixing that, adding an SSL cert and turning things on now I'm seeing: ERR_SSL_OBSOLETE_VERSION

  2. dlane member avatar

    dlane

    3 years ago

    Update2: Further experimenting seems to indicate this software uses TLS v1.0 and the recent change in TLS requirements may be the cause for the issue. I do not have any way to resolve this that I have found as of yet.

  3. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hello, To install updated version with the fix please do the following steps on you Asterisk server: cd /tmp/; wget http://prostiezvonki.ru/installs/prostiezvonki_asterisk13.zip; unzip prostiezvonki_asterisk13.zip /tmp/prostiezvonki/install

    If you have not Asterisk13, but Asterisk 11 or 16, then just replace in the commands abvoe asterisk13 to asterisk11 or asterisk16.

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