All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

Free 30 day trial
Try it Now

#259 - All-In-One CTI - connection to PC modem

Closed General Question created by StephanErasmus 7 years ago

I am interested in buying your Plugin.

I have an old Panasonic PBX TD612 with only a serial RS232 port. Therfore I want to buy a modem for each PC and if my extension rings I want to have a popup with the information of the customer account of the suite CRM.

How can I do that? What do you recomend me to buy? HW? SW?

  1. Vedisoft member avatar

    Vedisoft Provider

    7 years ago

    Hi, Actually I would recomend you to buy newer PBX (or use Asterisk PBX).

    We tested our solution with that Panasonic PBXs: Panasonic KX-TDA 30/100/200/300/600 Panasonic KX-TDE 100/200/600 Panasonic KX-NCP 500/1000 Panasonic KX-NS 500/1000 + CTI licenses KX-NSF101 or KX-NSA020

    So we did not test it with your PBX version. I found that your PBX has TAPI interface, but you can connect it only by RS232. In our guide there are options only with USB and LAN. On Monday I will try to clarify about your version and RS232 connection.

    If you decide to try out module, please use this guide. https://store.suitecrm.com/docs/allinone-cti/install-guide-panasonic

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.14.4

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Easy OVH Click2Call (OVH VoIP offers)

Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.

Asterisk Integration With SuiteCRM

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

Rating
Administration Integrations Productivity Sales telephony Avaya CISCO CTI Panasonic Asterisk FreePBX Elastix PBX