All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

Cancel at any time!
Free Trial

#2507 - when close call, no record in call phone log

Open General Question created by info39 Verified Purchase 4 years ago

HI, i'm testing the Aio CTI and after make a call, on hangup, i not see the log of call. CAn you help me?

  1. Vedisoft member avatar

    Vedisoft Provider

    4 years ago

    1. Please clarify your PBX and its version.
    2. Please send me your latest log file (for Asterisk-based PBX - /var/log/asterisk/cel_prostiezvonki_{date}.log)
    3. Please send me your configuration file (for Asterisk-based PBX - /etc/asterisk/cel_prostiezvonki.conf)
    4. If you know how to open browser console, then please open browser console and make 2 screenshots – one after click-to-call, another one after incoming call.
    5. If you can give us access to your CRM system by http, please give us. We can support you faster in that case.
    6. Try to open this URL - http://YOUR-pbx-server-connector:10150/?CID (or if you use SSL, then https://YOUR-pbx-server-connector:10150/?CID)
This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.14.4

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Asterisk Integration With SuiteCRM

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

Rating

Easy OVH Click2Call (OVH VoIP offers)

Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.
Administration Integrations Productivity Sales telephony Avaya CISCO CTI Panasonic Asterisk FreePBX Elastix PBX