All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

Free 30 day trial
Try it Now

#205 - Cisco support

Closed General Question created by tmarquespt 7 years ago

Hello,

I only see a reference to UC500 series when it comes to Cisco supported devices. I have 3 questions regarding Cisco support:

1 - Does it support cucm? 2 - If not, regarding the UC500 which uses cme, does it support any cme installation (for instance in a 28xx router) or is it specific for the UC500 for some reason 3 - If it's supported in other equipments other than UC500 series does it run on all IOS versions or do you have specific requirements on IOS version?

If you are interested on testing it in either cucm or cme please let me know.

thanks for the info.

Tiago

  1. Vedisoft member avatar

    Vedisoft Provider

    7 years ago

    Hi Tiago, Yes, it works with CUCM. Our module works on TAPI events. So you should have Windows server connected to your CISCO by LAN. You should have there CUCM.

    We can test does our module support your configuration. Please try to install our module on your configuration.

    Please find installation guide for CISCO here http://office.vedisoft.ru/__files/Installation Guide - CISCO.docx

    Installation package for CISCO PBX-connector is here: http://office.vedisoft.ru/__files/ProstieZvonki_Cisco.exe

    PBX-connector public trial license key is: MSU53376

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.14.2

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Asterisk Integration With SuiteCRM

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

Rating

Easy OVH Click2Call (OVH VoIP offers)

Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.
Administration Integrations Productivity Sales telephony Avaya CISCO CTI Panasonic Asterisk FreePBX Elastix PBX