by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#169 - All-in-one CTI and Starface PBX

Closed General Question created by hhuber 3 years ago

Does all-in-one cti work with the starface pbx?
If yes, is there a special installation guide?

  1. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hi,
    Starface is Asterisk-based PBX.
    Starface has 2 different type of installation - in cloud and on your server.
    1. If you have Starface on your own server then probably we can support it (we never tried but asterisk-based pbx usually can be supported by our module)
    2. If you have Starface in cloud (not on your server) then the only existed way is to use our softphones. If you use our Softphone you can integrate with any SIP PBX.
    3. Starface has its own integration with SugarCRM. Did you try it? If no, go ahead and try version for SugarCRM 6.5 - http://www.starface.de/en/Solutions/integration/sugarCRM.php

    If you are interested in option #1 or #2, let me know and I will give you more information.

    • hhuber member avatar

      hhuber

      3 years ago

      Hi Andrey
      We have starface on our own server, so I am very interested in more information.
      Unfortunately, the Starface-Sugar integration isn’t supported anymore....

      Best regards

      Hans

  2. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hi Hans,
    1. The fastest way to proceed is to give an access to your PBX-server by SSH. Can you provide us with that? (we will check basic configuration of your PBX and will try to install our module.
    2. I can send you manual to install our module on your PBX by yourself. But you have to tell me what Asterisk version is used in your Starface.

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