by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
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#152 - i am unable to setup call setting

Closed Installation created by mohdjawedmojibi 3 years ago

Hi
Actually i have installed AIO CTI, but it is not working. The installation guide is not enough to me. What is pbx and what it mean to install in windows version.
Please if you have any more information to install and working video etc please share me.
Right now i m trying with trial period and if i succeed than i will purchase...
Hope you understand me.

Thanks and regards

Jawed.

  1. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hi Jawed,
    Please clarify what PBX you have.
    I have to send you your private key for your PBX.

    Best regards
    Andrey Uymin
    Project manager, Vedisoft
    +74997030423, ext.32
    a@vedisoft.ru
    skype: andrew.uymin

    • mohdjawedmojibi member avatar

      mohdjawedmojibi

      3 years ago

      Dear Sir

      Actually I dont understand what PBX I should download?? and where to install?? I am new to CRM...
      I want use the free version...
      Please send me a proper link and i will try it now..

      Thank you very much.
      -Jawed.

  2. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Jawed,
    you should have you own PBX installed.
    Do you have any PBX now?

    If yes, please tell what PBX you have.
    If no, you can't use our module (our module is for integration between your CRM and your PBX)

    • mohdjawedmojibi member avatar

      mohdjawedmojibi

      3 years ago

      Hi
      I have not any PBX. Actually I dont know PBX...what is it, where to install and how I can use it...??

      Please refer me any free version of PBX and tell me where to install it??? in website root folder or in computer???

      Please help me sothat I can track my calls, can create call logs, and can create reminder for calls.... I have some more days left the demo version. I want it clear befor 31st December. so that i can further enjoy the paid service.

      Thanks and Regards
      -jawed

  3. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hi Jawed,
    I'm sorry but we can't help you because you do not have installed and configured your own PBX.
    About PBX you can read here - https://en.wikipedia.org/wiki/IP_PBX

    The most popular PBX are:
    Software PBX - Asterisk, FreePBX
    Hardware PBX - CISCO, Avaya
    Virtual PBX - it is up to your country, in every country there are their own Virtual PBX.

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