#1514 - Client limits and inbound call customization
i have purchased the All-In-One CTI and i have some questions to you.
When i start asterisk i can see in asterisk log of cel_prostiezvonki:
22.10.2018 18:20:25.394 INFO Starting Asterisk 188.8.131.52
22.10.2018 18:20:25.394 INFO Call Initialization, module build time is 2017-02-06, 17:57 UTC
22.10.2018 18:20:25.394 INFO Service start successful: port = 10150, password = 99118822
22.10.2018 18:20:25.394 INFO ProtocolLib initialized port=10150
22.10.2018 18:20:25.395 INFO
========== CONFIG ==========
Module for Asterisk 13
password = 1234
certificate_path = /etc/asterisk/
log_file = /var/log/asterisk/cel_prostiezvonki.log
log_level = 4
port = 10150
internal_num_len = 3
record_external_path = /share/audio_records/
audio_format = wav
smart_transfer = 0
transfer_time = 3
answer_time = 10
queue_max_length = 500
use_ssl = 1
contract = MJUJD22170507161400679191
channel_type = PJSIP
out_prefix = 0
only_outgoing = 0
event_log = 0
lame_codec_path = /bin/lame/
is_free_pbx = 1
history_backup_file = /var/log/asterisk/pzHistory.bak truncated_incoming_chars = 0 monitor_substring_start = /monitor/
22.10.2018 18:20:25.396 ERROR File /etc/asterisk/pz_status.html does not exist, or cannot be opened
22.10.2018 18:20:25.772 INFO set license status to 1
22.10.2018 18:20:25.773 INFO set max clients(statmodule) to 0
22.10.2018 18:20:25.773 INFO set max clients(sugarcrm) to 5
22.10.2018 18:20:25.773 INFO License server successfully set license status
What is statmodule? and why max sugarcrm client is set to 5? We have more users in the CRM, can this limit the functionality of the plugin?
In SuiteCRM, it's possibile to customize the behaviour of an inbound call?
For example, if the calling number is known on SuiteCRM database, open directly a new Case with associated Account. Can you point me in the right direction?
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