All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

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#1441 - Incoming call no popup.

Open Installation created by aleksandrkovalev 5 years ago

Hi! I have asterisk 11 (ubuntu 16.04) SuiteCRM 7.8.10

Connectors on CRM asd Asterisk side working. At Chrome DevConsole i see CEL from Asterisk. In user settings extension are configured and checkboxes is checked.

Click2Call working like a charm. But popups not shown.

And one more question: is it possible to configure multiple extensionsfor user (foe popup only).

  1. aleksandrkovalev member avatar

    aleksandrkovalev

    5 years ago

    UPD! SuiteCRM 7.10.8

  2. Vedisoft member avatar

    Vedisoft Provider

    5 years ago

    Hi, 1. Regarding pop-up - first of all make sure you allowed pop-up for your CRM in your browser. If pop-up is allowed, then I need: - latest log file (they locate in /var/log/asterisk and have names like cel_prostiezvonki{date-time}.log - screenshot of your browser with opened browser console after you make incoming call. 2. Do you have records in new module Phone Calls? 3. Regarging multiple extension - it is possible but it requires custom modifications. Budget for this is 900-1100 usd.

    Best regards Andrey Uymin Project manager, Vedisoft a@vedisoft.info skype: andrew.uymin

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  • Supported Versions
  • 7.0.0 to 7.14.2

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