All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

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#14 - Cannot get it to work

Closed Installation created by steve 8 years ago

Hi,

I've installed as per instructions and cannot get it to work. I've attached the relevant details below. Can you assist?

/etc/asterisk/cel_prostiezvonki.conf:

  1. Vedisoft member avatar

    Vedisoft Provider

    8 years ago

    1. Please set in log_leverl to debug in /etc/asterisk/cel_prostiezvonki.conf. Reload module. Try to click-to-call from CRM (pay attention your user shoud have internal phone number in user setting)
    2. Please send us /var/log/asterisk/cel_prostiezvonki.log
    3. Please send us /etc/asterisk/cel_prostiezvonki.conf
    4. Please send us your PBX version. Is it FreePBX on x64 server?

    Or you can give us http-accress to your CRM and ssh-access to your PBX-server.

    My email - a@vedisoft.info

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • Supported Versions
  • 7.0.0 to 7.14.2

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