All-In-One CTI

by Vedisoft

All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support.

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#14 - Cannot get it to work

Closed Installation created by steve 10 years ago

Hi,

I've installed as per instructions and cannot get it to work. I've attached the relevant details below. Can you assist?

/etc/asterisk/cel_prostiezvonki.conf:

  1. Vedisoft member avatar

    Vedisoft Provider

    10 years ago

    1. Please set in log_leverl to debug in /etc/asterisk/cel_prostiezvonki.conf. Reload module. Try to click-to-call from CRM (pay attention your user shoud have internal phone number in user setting)
    2. Please send us /var/log/asterisk/cel_prostiezvonki.log
    3. Please send us /etc/asterisk/cel_prostiezvonki.conf
    4. Please send us your PBX version. Is it FreePBX on x64 server?

    Or you can give us http-accress to your CRM and ssh-access to your PBX-server.

    My email - a@vedisoft.info

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • Supported Versions
  • 7.0.0 to 7.15.1

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