by Dreamer Technologies

WhatsApp add-on automation makes your business available anytime. Send WhatsApp from SuiteCRM at one click from any module. Easy to user Single conversation view. You can also create a workflow WhatsApp Message and get a reply back as an Inbound WhatsApp Message. With WhatsApp, you'll get fast, simple, secure messaging available on phones all over the world.

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User Guide

Note: We have covered all the User Guides at About page section.

How users can see their Outbound / Inbound WhatsApp.

As we know that all inbound/outbound WhatsApp are logged into SuiteCRM Calls module. As a normal user how to check the call assigned to you. Please follow steps. - Goto Calls module Listview - Click on Filter and select advanced filter.

How to check your Outbound WhatsApp Messages

Outbound_Search.png

How to check your Inbound / Received WhatsApp Messages

Inbound_Search.png Select the all required fields as per your requirement.

How to setup dashlets for Inbound WhatsApp Messages

  • Set the dashlet value as per below image. DashletOptions.png DashletResult.png

In case found any problem please email us at info@dreamertechs.com

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Rating
  • "Support was excellent and got everything working. Simplify the costumer support throuth WhatsApp. Recommended. Very good product." - jlbebey

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