Connect with your customers in real time through WhatsApp, directly from SuiteCRM. Sapient WhatsApp Integration gives your team a familiar chat-style workspace with two-way messaging, smart automation, and a complete conversation timeline—all seamlessly stored in your CRM
Whatsapp Template Creation
Create a new Email Template and select the Type as Whatsapp Contacts, Whatsapp Leads, or Whatsapp Accounts depending on the module for which you want to create the Whatsapp template.
When creating an Whatsapp template, make sure to write the message in plain text only. The text you save here will be used when sending Whatsapp, and any variables (like $contact_name) will be replaced with real details automatically.
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