The Jive Click to Call extension will enhance your SuiteCRM features by providing an easier and faster way to communicate with your clients. Efficiently make outgoing calls, receive incoming calls, and refer back to your call history log right in SuiteCRM.
Admin Guide
Jive Configuration Link.
Jive is a leading social collaboration tool that connects team members, upper management personnel, and other relevant parties in the corporate environment. Users can configure Jive Contact Center Pro to ensure high-value customers receive priority and move ahead in the queue—or route them to a special priority customer queue. You can configure it using the below link.
https://developer.logmeininc.com/clients
Open Client Management Portal and Create New Client.
Add Client Name, Description and Redirect URL.
Select the Scope.
Client ID and Secret will be generated.
Below is the admin settings you need to follow.
Once admin setup is done, click on Jive AUTH link from User Submenu section to authorize Jive for calling feature.
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