Every day, businesses lose leads, miss customer requests, and waste hours sorting through overflowing inboxes.
By the time someone identifies what’s sales and what’s support, it’s already too late — SLAs are breached, follow-ups are forgotten, and opportunities are lost.
Don't Worry! FynTriaging helps to avoid manual repetitive work of sorting and assigning emails to dedicated departments & teams and automates the process in seamless manner with the help of GenAI, so your team can focus on real work i.e., problem solving and lead engagement.
Release Notes
[Version 1.0]
FynTriaging Auto Detect Intent
- Auto detects the email intent sort the email
- For every email which has any interest of any product or services of the company, it creates a Lead.
- Once lead is created it assign it to dedicated team/person with the help of workflow.
- For every email which has any issues or complaints related to any product or services of the company, it creates a Case.
- For email which does not have any intent, it simply ignores it to make your system more roburst.
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