by Brainvire Infotech Pvt. Ltd

Brainvire SMS Extension allows you to conveniently communicate with clients via SMS in SuiteCRM. Both incoming SMS and outgoing SMS are supported in this add-on with just a simple configuration. Other APIs outside of Nexmo, Plivo and Twilio can also be configured.

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User Guide

SMS can be done from Listview of Account, Contacts and Leads.

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Bulk SMS can be done from Listview of Account, Contacts and Leads.

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SMS Popup

From Popup, you can select Email templates also that can be designed from Email Template module. Also you can see the chat history

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Email Template Module

To create SMS template, select SMS module and select SMS Template checkbox. Template in SMS popup box will reflect only when this two details are filled in template.

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SMS Log in CRM with Recording

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Schedule SMS Now, there's one option to schedule SMS. For that go to BV Schedule SMS.

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Create a record: Then create a record.

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Schedule Time: Based on what time we schedule it the SMS will be sent at that time. This is the outbound SMS.

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Birthday and Anniversary SMS.

Save Birthday and Anniversary dates in Contacts Module and the details will be shown under SMS Subpanel. The SMS Scheduler is scheduled for once in a day.

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Rating
  • "Awesome extension. Really provided a great way to communicate with customers as most prefer texting now. Sorting is great and it is easy to see who is..." - kevinc

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