BV SMS Extension allows you to conveniently communicate with clients via text message in SuiteCRM. Both incoming and outgoing SMS are supported in this add-on with just a simple configuration. Other APIs outside of Nexmo, Plvio and Twilio can also be configured.

Highlevel Overview

Developed by Brainvire Infotech, the SMS Extension enables your business to communicate with clients using text message. You can integrate any SMS gateway to send or receive SMS in SuiteCRM.

Compatibility

Gateway configuration available for SMS is Twilio, Plvio and Nexmo. If you use a different gateway, you can pass all details in the admin configuration along with the API URL to begin using this add-on.

Features

  • User can create texts from SuiteCRM
  • SMS logs in CRM automatically
  • Relationship loaded with the record in subpanel
  • All details of SMS in CRM including body of the message
  • Multiple gateways are available in add-on
  • Inbound and outbound SMS are handled using this add-on

See How it Works

Sending Text Messages
SMS can be done from List View of Account, Contacts and Leads modules.

bv-sms_smsaccounts.png

SMS Pop-up
From pop-up, you can select email templates, which can also be designed from the Email Template module.

bv-SMS_popup.png

Email Template Module
To create an SMS template, select the SMS module, then select the SMS template checkbox. Template in SMS pop-up box will appear only when these two details are completed.

bv-sms_template.png

To learn more about this solution, go to BV SMS Extension or search for "text messaging."

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