Any Telephony Connector

by Vedisoft

Any Telephony Connector is a computer telephony integration between SuiteCRM and all modern PBXs provided by VoIP softphone provider, Softphone.Pro.

Cancel at any time!
Free Trial

Installation Guide

  1. Install the plugin into CRM and put the licese from Suite.Store.

  2. Download Softhphone.pro

  3. Configure your sip settings

  4. Add handlers to integrate the Softphone.Pro and SuiteCRM:

4.1. Screen pop-up in SuiteCRM. The URL is http://PATH_TO_YOUR_CRM/index.php?module=PhoneCalls&action=Search&record=&return_module=&return_action=&return_id=&phone=&search=%NUMBER%

4.2. Call log in SutieCRM. The URL is http://PATH_TO_YOUR_CRM/index.php?entryPoint=phonecalls&action=saveCall&event=%EVENT%&timestamp=%TIMESTAMP%&direction=%DIRECTION%&login=%LOGIN%&server=%SERVER%&number=%NUMBER%&callername=%CALLERNAME%&duration=%DURATION%&record=&applogin=%APPLOGIN%&recordfilename=%RECORDFILENAME%

4.3. Upload audio recordings The URL is http://PATH_TO_YOUR_CRM/index.php?entryPoint=phonecalls&action=saveAudio

  1. Click-to-call should work "from the box". In case it does not work, you can install our Chrome plugin
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 8.6.1
Read Our Review

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured
Integrations Marketing Productivity Sales telephony Avaya CISCO CTI Panasonic Asterisk FreePBX Elastix PBX ring central grandstream aircall yeastar 3cx CloudTalk Talkdesk GoToConnect NICE CXone Dialpad Dialpad NICE CXone Five9 VoIP.ms CallHippo sip voip MiCloud Connect 8x8 Vonage Weave Freeswitch OpenSIPs Kamailio Zebra Huawei NEC Zultys twilio Ooma Dialpad Grasshopper thinQ Acefone Freshcaller Zadarma CircleLoop Channels VoIPstudio Nextiva