Created by Verity Infotech, the Jira Service Desk integration unites the best of Jira’s collaborative ITSM software for rapid service delivery with your SuiteCRM platform. Your business can work more competently with Jira Service Desk Issues, Customers, Comments and Organizations synced to SuiteCRM.
Sync Jira Service Desk Issues to SuiteCRM Cases
- Whenever issues are created in Jira Service Desk, a Case Record will be created in SuiteCRM
- Includes all fields like: Issue Subject, Priority, Status, Description, Attachment Links, Issue Type, etc.
Sync Jira Service Desk Reporter to SuiteCRM Contacts and Accounts
- Whenever new issues are created in Jira Service Desk, a JSD (Jira Service Desk) Reporter as a Contact will be created in SuiteCRM
- Organization will be listed as an Account in SuiteCRM
- All the records will be related to each other
Sync Jira Service Desk Comments to SuiteCRM Notes
- New comments given by agents or clients will be logged as a note record
- Comments will relate to the appropriate contact
When clients raise any issues, it will also create issues in the Jira Service Desk Admin Portal
To learn more about this solution, go to Jira Service Desk with SuiteCRM, or search for "Jira Service Desk."
Jira Service Desk with SuiteCRM
The Jira Service Desk add-on integrates the best of Jira’s collaborative ITSM software for rapid service delivery with your SuiteCRM platform. Your business can work more competently with Jira Service Desk Issues, Customers, Comments and Organizations synced to SuiteCRM.
Trash Bin For SuiteCRM
Recover deleted data from CRM with Trash Bin for SuiteCRM. It restores data from different modules that you or your users have deleted. SuiteCRM Trash Bin stores all types of deleted records from your CRM. If you ever need to retrive deleted data, you can do so easily from the Trash Bin.
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
- Show more addons